To mediate and help resolve disputes between faculty and students over grades or other academic evaluations in which the student feels that he or she has been treated or graded unfairly while preserving the rights of both faculty and students, maintaining academic freedom, and upholding the aims of the university.
Recognizing that students should have protection through orderly procedures against prejudice or capricious academic evaluations and recognizing that they are responsible for maintaining standards of academic performance established for each course in which they are enrolled, the university adheres to the following procedures for such protection:
- It will be recognized that the burden of proof in such cases rests with the student.
- A student who believes he or she has received a grade or an evaluation based on improper consideration must first consult with the instructor involved.
- Should the student not be satisfied with this consultation, the student may then contact the respective Unit Director to discuss the situation and review the next steps of the academic mediation process.
- The next step involves submitting a formal appeal to the Dean. A student who has earned over 30 hours at the end of the semester in which the disputed grade was issued must submit the appeal before the final exam period of the semester immediately following the term in which the grade was issued. The appeal should include the following:
- A statement of the specific complaint.
- A factual summary of the circumstances leading to the complaint.
- Presentation of supporting documentation to substantiate the complaint. Such documentation can include, but would not necessarily be limited to, a course syllabus and graded material such as tests and homework.
- A statement indicating all previous attempts to resolve the complaint informally.
- After submitting the appeal, the student may schedule a meeting with the Dean to discuss any details and respond to any subsequent questions. The Dean will review the appeal before contacting the instructor, who may submit a written response. The Dean will then attempt to resolve the dispute, producing a summary report within 30 calendar days from its receipt to be distributed to the student, the instructor, the Director of Student Affairs, and the Dean.
For additional information, please refer to Petitions, Comments, and Complaints Procedures for Students.